Start with the facts
Sign in. Confirm the customer, project, actual job province and agreed work.
The right workspace and job are in view.
ISH COMMERCIAL OS / USER JOURNEY
A practical map for Ronald and the team. Follow the person doing the work, the decisions they make and the evidence that each step succeeded.
THE TASK
Turn an agreed job into a checked commercial document.
Select a step for its actions and checks. On a small screen, swipe the overview sideways.
Sign in. Confirm the customer, project, actual job province and agreed work.
The right workspace and job are in view.
Choose Quote a Job. Give Lerato the scope, quantities and supporting references. Review the proposed action before approving it.
A saved quotation draft with the work, unit and price basis.
Review the quotation and record acceptance through the agreed company process.
The accepted quote provides the invoice starting point.
Create the invoice from the agreed quote. Work on the page, line items and layout. Check the save confirmation.
The saved invoice keeps the customer, project and source quote together.
Open the PDF. Check scope, quantities, tax, totals, company details and banking information.
The document you reviewed is the document intended for issue.
Use the authorised delivery action. Confirm the result and follow the invoice through the appropriate payment stages.
Issued content stays protected. A delivery failure has its own recovery path.
THE INTENDED RESULT
The user reviews and approves commercial decisions. Assistance helps prepare the work; it does not replace the agreed scope or supporting evidence.
REVIEW THE EXPERIENCE
Use demonstration records for practice. Check that the next action is obvious, save results are visible and a failed step explains how to continue. Record feedback beside the relevant lesson.
Province selection supports the actual job location. It does not, by itself, establish approved prices or delivery coverage in every province. Activation and delivery channels require their own completed checks.
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